Reservations

Experience reservations are subject to the selected date/time, capacity and any minimum participation requirements displayed before checkout.

Customer cancellation

Insert the approved cancellation deadline and refund rules here.

Operator cancellation

Where an experience cannot operate due to weather, safety, force majeure or supplier reasons, the approved rescheduling/refund rule should be stated here.

Late arrival and participation

Insert late-arrival, meeting-point, age, health, accessibility and participation requirements where relevant.

DRAFT — Lawyer review required before publication.